‘Smart conversations’ – Insight module

𝐓𝐫𝐮𝐥𝐲 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝 𝐰𝐡𝐚𝐭’𝐬 𝐡𝐚𝐩𝐩𝐞𝐧𝐢𝐧𝐠 𝐢𝐧 𝐲𝐨𝐮𝐫 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞

As a practice manager or HR professional, you want to know how your practice is really doing. What do staff think about new protocols? Do they feel engaged? And where are the bottlenecks that affect the quality of care? Traditional surveys rarely provide clear answers – they’re too generic, and staff often feel unheard.

With Smart Conversations, part of the Insights Module in MedicPlek, you collect valuable insights quickly and easily. The process is simple and effective: choose a theme such as engagement, social safety or communication and use ready-made templates or create a fully customized conversation.

This gives you clear, actionable insights. The best part? Follow-up conversations build on previous answers, giving you more context and depth over time.

✅ 𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐳𝐞𝐝 & 𝐬𝐜𝐚𝐥𝐚𝐛𝐥𝐞 – Every employee gets a tailored conversation, without you having to follow up manually.
✅ 𝐅𝐚𝐜𝐭-𝐛𝐚𝐬𝐞𝐝 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐬 – Smart algorithms cluster answers into employee personas, so you know exactly which groups have which needs.
✅ 𝐀𝐜𝐭𝐢𝐨𝐧𝐚𝐛𝐥𝐞 𝐢𝐧𝐬𝐢𝐠𝐡𝐭𝐬 – Get clear priorities per team, enabling you to take targeted action immediately.
✅ 𝐖𝐢𝐝𝐞 𝐫𝐚𝐧𝐠𝐞 𝐨𝐟 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 – From employee satisfaction and compliance to onboarding, vision and culture – or create a fully customized conversation.
✅ 𝐒𝐞𝐜𝐮𝐫𝐞 & 𝐚𝐧𝐨𝐧𝐲𝐦𝐨𝐮𝐬 – Fully ISO-certified and never traceable to individuals.

The result? Staff feel heard, and you know exactly where to adjust. This way, you continuously work on improving the quality of care.

➡ Visit us at stand D20 and discover more about Smart Conversations.