Elevex AI
About us
Elevex AI is a specialized technology provider that develops custom AI voice and chat solutions specifically for the healthcare sector, with a primary focus on dental practices.
Essentially, they act as a bridge between advanced artificial intelligence and the daily administrative needs of a clinic. Their mission is to eliminate common operational bottlenecks, like missed patient calls and repetitive scheduling tasks, by implementing "intelligent receptionists" that integrate directly into existing practice management systems.
Core Focus Areas:
Patient Acquisition: Automating the "first touch" for new patients via web chat and voice.
Operational Efficiency: Reducing the administrative load on staff through automated scheduling and recall management.
24/7 Availability: Ensuring practices never lose a potential patient to a voicemail or an unanswered after-hours call.
Products
Bespoke solutions
When we say Elevex AI provides "bespoke solutions," we mean we don't believe in a "one-size-fits-all" approach to dental technology. Every practice has its own culture, patient demographic, and administrative quirks. Instead of giving you a generic bot, we build a customized digital extension of your team. Here is what that actually looks like: 1. Tailored Tone and Personality We don't just pick a random voice. We configure your AI agent to match your practice’s unique "brand voice." Formal & Professional: Best for high-end cosmetic clinics. Warm & Friendly: Perfect for family-oriented practices. Direct & Efficient: Great for busy urban offices with a "get-it-done" vibe. 2. Software-Specific Integration Your practice likely runs on specific software like Exquise, Simplex, or Vertimart. A bespoke solution means we don't ask you to change your workflow. We build the "bridge" so the AI talks directly to the database you already use, respecting your existing booking rules and patient categories. 3. Practice-Specific Rules (Your "Logic") Every dentist has different rules for their chair time. Do you want to block 60 minutes for a new patient but only 30 for a check-up? Do you have specific "emergency slots" you want to keep hidden from the general public? We program these specific business rules into the AI so it schedules exactly the way your human receptionist would. 4. Localized Language and Nuance In the Netherlands, accents and local preferences vary. Our bespoke approach ensures the AI understands the specific way your local patients speak—handling Dutch, English, or even specific regional dialects—ensuring no one feels like they are talking to a "foreign" robot.
Voice Agent
The Elevex AI Voice Agent: Your 24/7 Digital Assistant The Elevex AI Voice Agent is a smart phone assistant built specifically for Dutch dental practices. It doesn't just take messages—it talks to your patients like a real person, handles your calendar, and saves your staff hours of desk work every day. What it does for your practice: Answers Every Call: No more missed appointments or busy signals. The AI answers 24/7, even after hours or during lunch breaks. Knows Your Patients: It asks for a Postcode and Date of Birth to find the patient in your system (like Exquise or Simplex) and confirms who they are before starting. Books Appointments: It looks at your live schedule and offers open slots. Once the patient chooses a time, it puts the appointment directly into your agenda. Welcomes New Patients: It collects names and details for new callers and can instantly email them your digital intake forms so they are ready before they arrive. Speaks Their Language: Patients can choose to speak in Dutch or English at the very start of the call. Why it’s different: Safe & Secure: It follows Dutch privacy rules (GDPR/AVG) and healthcare standards (NEN 7510). Patient data stays private. Smart Listening: It can handle background noise (like wind or traffic) and knows when a patient is having a dental emergency that needs a human's help. Fast & Natural: There are no long, awkward pauses. It responds quickly, making the conversation feel natural and professional.