Journey Manager

𝐀𝐬 𝐚 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞 𝐦𝐚𝐧𝐚𝐠𝐞𝐫 𝐨𝐫 𝐇𝐑 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥, 𝐭𝐡𝐢𝐬 𝐰𝐢𝐥𝐥 𝐬𝐨𝐮𝐧𝐝 𝐟𝐚𝐦𝐢𝐥𝐢𝐚𝐫: new colleagues taking weeks to get fully trained, protocols not always being followed, and staff gradually missing important updates over time.

You spend valuable time explaining, following up and checking time you’d rather invest in strategic tasks.

The Journey Manager within MedicPlek’s Employee Engagement Module takes that work off your hands. With fully automated employee journeys, you guide your staff step by step not just at the start, but continuously throughout their career in your practice. This keeps everyone engaged, up-to-date and focused on quality, without you having to chase them.

✅ 𝐑𝐨𝐥𝐞-𝐬𝐩𝐞𝐜𝐢𝐟𝐢𝐜 𝐨𝐧𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠 – New colleagues follow a tailored program (reception, assistant, dental hygienist), making them productive faster and with fewer mistakes.
✅ 𝐂𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 & 𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐚𝐬𝐬𝐮𝐫𝐚𝐧𝐜𝐞 – Protocols, work instructions and training are automatically repeated, including knowledge checks.
✅ 𝐋𝐞𝐬𝐬 𝐦𝐚𝐧𝐮𝐚𝐥 𝐟𝐨𝐥𝐥𝐨𝐰-𝐮𝐩 – The Journey Manager sends reminders automatically and tracks who has completed which steps.
✅ 𝐀𝐜𝐭𝐢𝐯𝐞 𝐞𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐟𝐞𝐞𝐝𝐛𝐚𝐜𝐤 – Staff can respond, share ideas and complete evaluations, giving you valuable insight into what’s happening in your team.

𝐓𝐡𝐞 𝐫𝐞𝐬𝐮𝐥𝐭? 𝐀 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬𝐥𝐲 𝐰𝐞𝐥𝐥-𝐭𝐫𝐚𝐢𝐧𝐞𝐝, 𝐞𝐧𝐠𝐚𝐠𝐞𝐝 𝐭𝐞𝐚𝐦, 𝐥𝐨𝐰𝐞𝐫 𝐬𝐭𝐚𝐟𝐟 𝐭𝐮𝐫𝐧𝐨𝐯𝐞𝐫 𝐚𝐧𝐝 𝐡𝐢𝐠𝐡𝐞𝐫 𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐨𝐟 𝐜𝐚𝐫𝐞. 𝐀𝐧𝐝 𝐟𝐨𝐫 𝐲𝐨𝐮: 𝐦𝐨𝐫𝐞 𝐩𝐞𝐚𝐜𝐞 𝐨𝐟 𝐦𝐢𝐧𝐝, 𝐦𝐨𝐫𝐞 𝐨𝐯𝐞𝐫𝐬𝐢𝐠𝐡𝐭 𝐚𝐧𝐝 𝐥𝐞𝐬𝐬 𝐟𝐢𝐫𝐞𝐟𝐢𝐠𝐡𝐭𝐢𝐧𝐠.

➡ Visit us at stand D20 and discover how the Journey Manager helps you save time while keeping your entire team engaged and up to date.