Voice Agent

The Elevex AI Voice Agent: Your 24/7 Digital Assistant

The Elevex AI Voice Agent is a smart phone assistant built specifically for Dutch dental practices. It doesn't just take messages—it talks to your patients like a real person, handles your calendar, and saves your staff hours of desk work every day.

What it does for your practice:

Answers Every Call: No more missed appointments or busy signals. The AI answers 24/7, even after hours or during lunch breaks.

Knows Your Patients: It asks for a Postcode and Date of Birth to find the patient in your system (like Exquise or Simplex) and confirms who they are before starting.

Books Appointments: It looks at your live schedule and offers open slots. Once the patient chooses a time, it puts the appointment directly into your agenda.

Welcomes New Patients: It collects names and details for new callers and can instantly email them your digital intake forms so they are ready before they arrive.

Speaks Their Language: Patients can choose to speak in Dutch or English at the very start of the call.

Why it’s different:

Safe & Secure: It follows Dutch privacy rules (GDPR/AVG) and healthcare standards (NEN 7510). Patient data stays private.

Smart Listening: It can handle background noise (like wind or traffic) and knows when a patient is having a dental emergency that needs a human's help.

Fast & Natural: There are no long, awkward pauses. It responds quickly, making the conversation feel natural and professional.